Report Package Stolen – Porch Bandit Protection

For general inquiries please use the Contact form.

The procedure for filing a stolen package claim is as follows:

Provide notification of a stolen package within 10 days of a package theft using form below.
File with the authorities:
- A police report with the local law enforcement agency reporting the theft of the stolen merchandise.
- A claim with the Vendor requesting replacement of the stolen merchandise or a refund for the purchase price of the stolen merchandise.
- A claim with the Delivery Carrier requesting replacement of the stolen merchandise or a refund for the purchase price of the stolen merchandise.
Provide copies of the police report, the denied Vendor claim, and the denied Delivery Carrier claim, using the form below, within 30 days of the package theft.

Useful Delivery Carrier links:

Stolen Package Claim Form

Subscription Number *

Provide the Subscription Number associated with the address of the stolen package.

You can find the Subscription Number by going to My Account > My Subscriptions.

Make sure the Porch Bandit Protected address associated with the Subscription Number matches the destination address shown on the shipping company's report.

Name *

First

Last

Date Package Was Stolen *

Message *

1. Briefly tell us what happened.

2. Identify the type of merchandise within the package was stolen.

3. Include links to the product or upload documentation that describes the item stolen including the fair market value of the stolen merchandise.

Any Additional Documentation About The Stolen Merchandise (PDF) 4MB File Size Max.

Click or drag a file to this area to upload.

Please provide any additional documentation demonstrating what the stolen merchandise was and the fair market value.

Do You Have Copies Of The Police, Vendor, And Delivery Carrier Documents? *

Name

Stolen Package Claim Form

Please make a note that you will need to resubmit this form with copies of the police report, Vendor denied claim form, and Delivery Carrier denied claim form within 30 days of the stolen package date to complete your stolen package claim.